SaaStr's AI assistant, initially designed for basic support, has taken on unexpected roles. In just five weeks, it has conducted over 30,000 conversations with B2B executives, offering insights beyond its original scope.

Notably, the AI has:

Reviewed hundreds of VC pitch decks and board packages
Drafted compensation plans for sales leaders
Rewritten outbound sales scripts
Coached founders through business slowdowns
Evaluated candidates and advised on hiring decisions
Assessed speaker submissions for SaaStr events(SaaStr)

Perhaps most impressively, it has begun making unsolicited product recommendations, such as comparing tools like Clay and Apollo, despite not being programmed for this function.(SaaStr)

This evolution underscores a key insight:

“A great AI can do many things. Perhaps especially, do things you never expected it to do.”

The takeaway for sales professionals? AI's capabilities are expanding rapidly, often in unforeseen ways. Embracing these developments can unlock new efficiencies and insights in the sales process.

Reference: Lemkin, J. (2025, April 24). Our AI is Now Making Product Recommendations. And Many Other Things We Never Expected It Would. SaaStr.