How to win more deals with better proposals

These lessons come from Kyle Racki, CEO of Proposify, based on insights from over 900,000 proposals analysed on the Proposify platform and shared in a recent YouTube presentation.

Your proposal is not paperwork.

Buyers judge you by your proposal.

Not your pitch deck.
Not your charm on the call.

If it’s confusing, late, or generic, it signals risk.

Speed matters—but so does quality.
Too slow, you lose momentum.
Too fast, you make mistakes.

The goal is speed and quality.

That only comes from process.

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Build a Proposal Process (Not a Dark Art)

Whatever it is, the way you tell your story online can make all the difference.

Proposals feel like a dark art because they’re not public.
You rarely see how great companies do them.

Kyle uses a simple pizza analogy:

  • Template = crust, sauce, cheese

  • Sections + pricing = ingredients

  • Proposal = finished pizza

The base stays the same.
Only the ingredients change.

When every proposal starts from scratch, quality drops and speed dies.

The Anatomy of a Winning Proposal

Winning proposals are surprisingly consistent. They are simple, familiar and buyer-friendly.

The core structure:

  1. Cover

  2. Introduction

  3. Your Process

  4. About You

  5. Social Proof

  6. Pricing

  7. Next Steps

Use Video to Reach Invisible Decision-Makers

You won’t meet every decision-maker.

V

ideo bridges that gap.

Use short videos to:

  • Humanise the proposal

  • Reinforce your brand

  • Explain your thinking

  • Build trust when you’re not in the room

An intro video alone can lift engagement—fast.

Social Proof Works (But Timing Matters)

Social proof isn’t about bragging.
It’s about evidence.

But don’t lead with it.

Let buyers first understand:

  • Their problem

  • Your approach

  • Your thinking

Then show proof.

Pricing: Frame It as an Investment

Pricing is the first thing buyers look for.

That’s why it shouldn’t be at the start.

Put pricing in the middle.

Make them earn it!

Key rules:

  • Price by value, not effort

  • Reduce choice to reduce fatigue

  • Use Good / Better / Best options

  • Add optional add-ons so buyers upsell themselves

This is straight out of 20 years of SaaS playbooks—and it works.

Automate Follow-Up (Without Being Pushy)

Manual follow-up is inconsistent.

Automated follow-up is invisible—and effective.

Automated reminders increase close rates by ~5%:

  • View reminders

  • Sign reminders

  • Expiry reminders

You stay present without chasing.

Engagement Tells You the Truth

One insight matters more than most founders realise:

When a proposal is shared internally, close rates double.

More viewers = real consideration.

Low engagement is a warning sign.

That’s when you pick up the phone.


Proposals should sell—not just collect signatures.

The 7 Traits of Winning Proposals

Winning proposals consistently do seven things well:

  1. Brand it – Match your website

  2. Humanise it – Add video

  3. Simplify it – Clarity closes

  4. Social-proof it – Show evidence

  5. Price it right – Value over cost

  6. Automate it – Follow up without chasing

  7. Share it – More views = more money

Whatever it is, the way you tell your story online can make all the difference.

Bonus: The New Deal Advantage — HI + AI

The future of proposals isn’t AI alone.

It’s HI + AI.

AI helps you:

  • Create strong starter content

  • Personalise using deal data

  • Pull insights from discovery calls

  • Remove manual effort

Humans still win by:

  • Using video

  • Texting proposal links

  • Picking up the phone

  • Telling real stories

AI can accelerate the process. But to close is human.

Final Thought

If your proposals feel slow, heavy, or fragile—it’s not your team.

It’s your process.

Fix the process, and deals move faster.

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PLG + AI: The New Sales Engine